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Mia Chang.
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Client project at Adbert · Dulux Taiwan · 2021–2022

Account & campaign management.

My role
Client coordination
Campaign delivery & content planning
Client / agency
Dulux Taiwan / Adbert
Campaign format
Annual brand programme
Product launches & media publicity

I managed client communication, design and media coordination, timelines and campaign execution for Dulux Taiwan’s annual account at Adbert. I also worked with my supervisor on proposals and recommendations for the following year.

Year-round social & word-of-mouth activity

Routine social monitoring and word-of-mouth activity were the account’s first-half focus and continued alongside the larger campaigns in the second half.

I published two Facebook posts per month and coordinated paid promotion with the media buyer. I checked three Facebook groups daily for negative comments about Dulux’s three core paint product lines, compiled the findings and emailed them to the client. I also coordinated word-of-mouth activity with a specialist vendor.

Main second-half campaign · Colour of the Year

The main second-half campaign introduced Bright Skies, Dulux’s 2022 Colour of the Year, to Taiwan audiences during the 2021 rollout. I handled Facebook content and advertorial publicity across multiple media outlets, including a colour-recognition activity that invited people to explore the new shade.

Supporting second-half campaigns · Product promotion

I wrote the script for the baby-paint launch film, “Baby’s first room”, featuring 得利寶貝護敏乳膠漆, and coordinated filming, publication and follow-up promotion.

I planned the content architecture for the Dulux Ambiance Special Effects product page on the official Dulux Taiwan website.

Selected work samples

Campaign materials & annual proposal

Challenges & solutions

Managing changes to the filming schedule

The production involved a participating doctor whose availability changed repeatedly. I coordinated between the doctor and the production team to align filming arrangements and move the work through to launch.

Addressing delivery issues in the next annual plan

For the 2022 renewal proposal, I consolidated execution difficulties and lower-performing areas from the previous year, proposed practical improvements and discussed adjustments with my supervisor.

I also brought a younger-consumer perspective to creator recommendations: people approaching marriage or setting up a home could offer a relevant context for renovation sponsorship. These were recommendations for the next year’s programme, connecting a life-stage need with paint consideration.

Campaign results

Approximate annual account results · April–March

≈52M

Paid-media impressions

≈940K

Paid-media clicks

Across all-click and link-click campaigns
+1 year

Agency partnership extended

Campaign material